Terms of Service (Public Offer)

1.Subject of the Agreement

1.1. This document constitutes a public offer (hereinafter – the "Agreement") by Benchmark Technology Engineering L.L.C-FZ (hereinafter – the "Company") to any individual or legal entity (hereinafter – the "Client") who accepts this offer under the conditions specified below.

1.2. The Company provides software engineering, custom software development, software customization, code review, IT consulting, and analytical software development services (hereinafter – the "Services").

2.Acceptance of the Terms

2.1. The Client accepts this Agreement in full by performing a payment via the secure payment link provided on the Company's website or via an electronic invoice.

2.2. Upon payment, this Agreement shall be deemed executed and legally binding.

3.Fees and Payment Terms

3.1. The scope, deadline, and cost of the Services shall be agreed upon via electronic communication (email, secure messengers) and specified in the final Invoice.

3.2. All payments are processed in United States Dollars (USD) or United Arab Emirates Dirhams (AED).

3.3. The Client is solely responsible for any cross-border transaction fees or currency conversion fees applied by their issuing bank.

4.Delivery Policy

4.1. All deliverables (software, code, documentation) are strictly digital and will be transmitted electronically via secure cloud storage, email, or code repositories.

4.2. Delivery timelines are explicitly stated in the corresponding Invoice or technical specification.

5.Refund Policy

5.1. The provision of our Services falls under the category of non-returnable digital goods. Please refer to our separate Refund & Cancellation Policy for full details. In short, once the digital deliverables have been transmitted to the Client, the payment becomes strictly non-refundable.

6.Intellectual Property

6.1. Unless otherwise agreed, all intellectual property rights in the software outputs created specifically for the Client shall transfer to the Client only after the full and final payment of the agreed Invoice.

7.Privacy Policy and Compliance

7.1. The Company processes the Client's personal and business data solely for the purpose of fulfilling the Services, generating Invoices, and processing payments. Data is not sold to third parties.

7.2. The Company strictly complies with UAE laws and does not provide services to entities or individuals under international or UAE sanctions.

8.Governing Law and Jurisdiction

8.1. This Agreement shall be governed by the laws of the United Arab Emirates and the Emirate of Dubai.

8.2. Any dispute arising out of this Agreement shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.