Privacy Policy

1.Introduction

Benchmark Technology Engineering L.L.C-FZ (“the Company”, “we”, “us”, or “our”) respects the privacy of visitors to this website.

This Privacy Policy explains how we handle the limited personal information that visitors may voluntarily provide when contacting us.

The website does not require user registration and does not provide personal user accounts.

2.Information We Collect

We may collect personal information only when you voluntarily submit it through our contact form, by email, by telephone, or through another direct communication channel.

This information may include:

• your name;
• your email address;
• your telephone number;
• the content of your enquiry or message;
• any additional information you voluntarily provide.

Please do not submit sensitive, confidential, or unnecessary personal information through the website.

Our website hosting and security providers may also automatically process limited technical information, such as IP addresses, browser information, access dates and times, and security logs. This information is used only for website operation, security, troubleshooting, and protection against misuse.

3.How We Use Information

Personal information submitted to us may be used to:

• respond to enquiries;
• contact you regarding your request;
• provide information about our services;
• discuss potential software development or technical projects;
• maintain the security and proper operation of the website;
• comply with applicable legal obligations.

We do not use information submitted through the website to make automated decisions or create detailed user profiles.

4.Sharing of Information

We do not sell or rent personal information.

Personal information may be processed by service providers that support the operation of our website and business communications, including:

• website hosting providers;
• email and communication service providers;
• website maintenance and security providers;
• professional advisers where reasonably necessary.

We may also disclose information where required by applicable law, a court order, or a lawful request from a competent authority.

Service providers may process information only as necessary to provide their relevant services.

5.Cookies

The website may use essential cookies or similar technologies required for security, language preferences, and basic website functionality.

We do not use cookies for behavioural advertising.

You may control or disable cookies through your browser settings. Disabling essential cookies may affect certain website functions.

6.International Processing

Some website hosting, email, or technical service providers may operate systems outside the United Arab Emirates.

Where personal information is processed internationally, we take reasonable steps to use reputable service providers and appropriate safeguards in accordance with applicable requirements.

7.Data Retention

We retain personal information submitted through the website only for as long as reasonably necessary to:

• respond to the relevant enquiry;
• maintain appropriate business correspondence;
• discuss or establish a business relationship;
• comply with applicable legal or record-keeping obligations;
• protect the Company’s legal rights.

Information that is no longer reasonably required may be deleted or securely archived.

8.Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9.Your Rights

Subject to applicable law, you may contact us to:

• request access to personal information held about you;
• request correction of inaccurate information;
• request deletion of information that is no longer required;
• withdraw previously provided consent;
• raise a question or concern about how your information is handled.

We may request reasonable information to verify your identity before responding to a request.

10.Third-Party Links

The website may contain links to external websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites. Visitors should review the privacy policies of those services separately.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our service providers, or applicable requirements.

The latest version will be published on this website.

12.Contact Us

Questions or requests concerning this Privacy Policy may be directed to: